
Burst Pipes
A split supply line can flood a ceiling or slab fast, so that page shows the meter tap, shutting the property down, and when a repair turns into a replacement.
Plumber Everton Hills takes on the jobs that cannot wait until next week: burst pipes, toilets overflowing, gas odours and hot water units that failed overnight. We work the hill estates and the acreage side of Everton Hills plus the suburbs around it, licensed for plumbing and gasfitting under QBCC No: 15024607.
If we're late, $100 comes off your bill

This page maps the four emergencies we get most, what to do in the first five minutes, and how the job runs once you call.

Not every problem needs an urgent response, and knowing the difference saves you stress and money. The four situations below are the ones where a phone call should happen now, not tomorrow. Each one has its own page with the specific steps, likely causes and what we do when we get there.
A split pipe flooding a room or a riser that will not shut off. Start at burst pipes.
Rising instead of draining is a health issue, not an inconvenience. See toilet overflowing.
A dead tank in a family home is felt by the next shower. That story sits at no hot water.
Leave first, call second, and never go hunting for the leak yourself. Read gas leaks.
A dripping tap or a slow drain is annoying, but it can wait for a booked visit. If you are unsure, ring and describe it, and we will tell you honestly which category it falls into.

The houses on these slopes share a history, and it shapes what breaks. The first estates went in below South Pine Road from 1965, with another wave in 1975, and the storage hot water units in those houses are now third generation or later.
When a tank fails here, it is rarely the first one the house has had.
Drains on the phyllite hillsides fall steeply toward the creek lines before flattening at the street connection, and that sudden change of grade is where trouble collects.
From November to March the thunderstorms roll through, and cells can settle over the hills, sending runoff down the streets faster than the low-lying pits can take it in.
Each emergency has its own page because each one needs different first steps. Here is what each covers and when you would open it.

A split supply line can flood a ceiling or slab fast, so that page shows the meter tap, shutting the property down, and when a repair turns into a replacement.

Rising waste water in the pan means a blockage downstream, and the overflow is only the symptom, so that page covers safe cleanup and then clearing the whole blocked line.

A cold shower on a winter morning often means a tank failed overnight, so that page runs the quick checks worth doing before you call and weighs repair against replacement.

A gas smell means leave first and call from outside, so that page explains evacuation, why switches and flames stay off at the property, and what happens after you ring.
$0 call-out fees, available 24/7, and same-day where we can.

Is it urgent? Here's what to do first:
The make-safe steps matter more than anything else on this page. A meter turned off in the first two minutes can be the difference between a wet patch of carpet and a stripped-out room.
With gas, leaving the property and calling from outside is the whole instruction. No repair job is worth staying inside for.

Every emergency call starts with triage over the phone, because the right questions narrow the cause before anyone leaves. If water is involved, we confirm the meter is off. If gas is involved, we confirm everyone is outside.
Then we arrange the visit, same-day where we can, and you get a fixed quote before any work starts.
A burst pipe gets isolated and made safe before the replacement goes in. An overflowing toilet gets the blockage located, whether it is in the pan, the boundary trap or the sewer line, and cleared before anything else happens.
, because sometimes a valve or element is the whole story. We will say so rather than sell you a tank.
The diagnosis happens from outside until the property is confirmed safe, and only once the source is found and controlled does the repair discussion start, with the price on paper before we proceed.

The emergency pattern on these hills is not random, and two local factors do most of the damage.
Bunyaville phyllite sits close under the hillside blocks, so house drains were laid on a thin, stony bed of uneven fill. Joints crack as that bedding settles, and a pipe that shifts a few millimetres can weep for months before it lets go on a busy morning.
Moreton Bay's hazard mapping marks medium and high risk ground on the banks of Cabbage Tree Creek and along Kedron Brook, which forms the southern boundary, with overland flow paths crossing the slopes between them. Yards near the creeks and the low ends of streets go under first in a downpour, and surging stormwater can back up into properties at the bottom of the hill.
Neither factor makes an emergency inevitable, but both explain why the same streets show up in our call log when the weather turns. If your yard sits low or your drains predate plastic pipe, a booked pre-storm-season check beats a January cleanup.

Step 1: Ring and describe it. Call (07) 3067 4289 and walk us through what's going on in Everton Hills. A couple of quick questions help us bring the right parts the first time. Step 2: Flat-rate price, agreed first. You see flat-rate pricing with no hidden fees before the work begins. Say yes and we start. Step 3: We make it safe, then we fix it. The water gets isolated or the gas gets controlled first, the damage stops spreading, and the repair follows with the parts the house actually needs, whether that is a 1965 earthenware line or a modern fitting. Step 4: Pay when it's done. Card or EFTPOS on site once the job's finished, or ask about Fix now, pay later.

An emergency is the worst time to be weighing up strangers, so the cards above are the whole pitch: licence on record, price up front, and an Everton Hills plumber who knows these houses.
Every Everton Hills job comes with $0 call-out fees, and there's no extra cost for nights, weekends or public holidays. Fix It or It's Free. We stand behind the work with our Fix-It-or-It's-Free guarantee (T&Cs apply), and if we're late, $100 comes off your bill. Lifetime Labour Warranty. Under QBCC No: 15024607, every job is done by a licensed plumber, and our labour carries a lifetime labour warranty. Licensed and Insured. We're licensed and insured, locally owned and operated, with flat-rate pricing.

Water that will not switch off, a gas smell, waste water rising inside the house, or a burst pipe are the four that need a call right now.
The meter tap sits near the front boundary, often under a plastic or concrete lid, and turning it clockwise stops the flow to the whole property, including the garden taps and the house.
Unitywater looks after the public mains under the road, while the pipes on your side of the connection belong to you, so the location decides who repairs it.
The 1960s to 1980s hill estates are on their third generation of tanks or later, so a unit that dies overnight has usually been at the end of its run for a while.
It does, because summer storm cells send runoff down the slopes quicker than the bottom-of-hill pits can swallow it, and surcharge can push stormwater back into low yards.
Call (07) 3067 4289, describe what is going on, and we will walk you through the make-safe steps first, then organise a plumber and give you a fixed quote before any work starts, same-day where we can.